Generative AI for E-Commerce Marketing

Use ChatGPT & generative AI to personalize, write copy, create visuals, power chatbots, and implement AI responsibly

What you'll learn

  • Explain how generative AI works and which tools fit key e-commerce marketing tasks
  • Design AI-driven personalization for web and email without crossing into “creepy” territory
  • Create accurate, on-brand product descriptions, ads, and subject lines using prompt templates
  • Improve product discovery with contextual recommendations and conversational shopping flows
  • Plan a safe AI rollout: pilots, KPIs, data needs, human review, and governance guardrails
  • Identify and mitigate genAI risks: hallucinations, bias, privacy, and transparency issues

Requirements

  • There are no prerequisites for this course

Who this course is for

  • E-commerce marketers and growth marketers (DTC, retail, marketplaces)
  • Store owners and entrepreneurs (Shopify, Amazon, Etsy, WooCommerce sellers)
  • Email/CRM marketers focused on personalization and lifecycle campaigns
  • Copywriters and content teams managing large product catalogs
  • Performance marketers creating ad variants and testing creative at scale
  • E-commerce product managers and UX teams building shopping experiences
  • Customer support and CX leaders exploring AI chatbots and automation
  • Marketing agencies and consultants supporting e-commerce clients

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